Important Info - Please read to the end...
We look forward to seeing you at Halo for your appointment soon! If you can't make your appointment for any reason then please do contact us asap, so that we can cancel or re-arrange. The sooner you contact us the better, as we always have other clients waiting to book in. Please message via Facebook, text 07713767759 or call 01782 620313. If you have received multiple texts with different times then this is because our system has you booked in with a split appointment or multiple appointments for various treatments, and unfortunately it cannot group them together into one text. Therefore, you will need to come to your appointment at the earliest time that has been sent to you. Please make sure you're on time for your appointment so that we don't run late for our next client.
NB: If any unforeseen circumstances arise we may need to alter your appointment to another therapist without notice. If there are repeated No Show appointments with no communication, then we reserve the right to cancel any outstanding appointments, plus we may ban making any further appointments or request deposits for further appointments.
Client Consultations
Please be aware that we will need to fill out a client consultation form with you at every appointment for every treatment. We will need to take your personal details and also may need to ask medical questions for certain treatments. These forms are strictly needed for insurance purposes and fall within GDPR compliance. Please see our privacy policy at the foot of our website.
Age Restrictions
Most of our hair, nail and beauty treatments are strictly for over 16's only, due to insurance purposes. Some beauty treatments are over 18's only, please see below. Anyone under the age of 16 will need to be accompanied by a parent or guardian at all times, and we will need a parent/guardian consent form to be filled out at every treatment.
You may need a patch test...
Some treatments will require a patch sensitivity test 24-48 hours prior. If you are booked in for one of the below treatments for the first time with us then please call in asap so that we can apply your patch test. If you do not have a patch test with us for the following treatments we will not be able to go ahead with your appointment : -
Hair Colour - At least 48 hours prior. (This includes foils/balayage/hair lightening just in case we need to apply a toner)
Lash Extensions - At least 48 hours prior (Patch test needs to be booked as takes upto 15 minutes)
Lash Tint - At least 24 hours prior
Lash Lift & Tint - At least 24 hours prior
Brow Tint - At least 24 hours prior
HD Brows - At least 48 hours prior on every appointment (Patch test - £1 which is refunded upon appointment)
Microblading - At least 48 hours prior (will need to book an appointment for the test)
Important Info Before Your Treatment...
Some important things you need to know about your treatment before your appointment :-
NAILS
- Please inform us of any nail repairs or any nail art you would like before your appointment so we can book out more time.
- If you are a nail biter we will still be able to carry out nail enhancement treatments, but you may need more regular infills. Please ask when you come in.
- We will only offer normal polish to under 16's. All other nail enhancements, gel polish, acrylic and gel enhancements are for over 16's only.
FEET
- If you are having normal air dry polish on your toes, don't forget to bring flip flops. Or we sell flip flops for £3.
- We only offer normal polish to under 16's. Gel Polish is for over 16's only.
HAIR
- If you are booked in for a colour and you have never had a patch test with us, we will not be able to carry out the appointment. Please pop in for a patch test at least 48 hours before your appointment.
- We will not be able to go ahead with any appointment if you have head lice.
- Permanent hair colour and lightening treatments are strictly for over 16's only. Hair cutting, styling and semi-permanent colours can be done for under 16's.
HAIR EXTENSIONS
- We always need to carry out a full consultation at least 4 days before having extensions fitted so we can order your hair and have them delivered on time.
- Please make sure your hair is clean before coming to your appointment.
- You will need to use a special brush and care products to maintain your hair extensions. We have all of these available to buy.
- Strictly for over 16's only
LASH/BROW TINT
- If you have never had a patch test with us we will not be able to carry out your tinting treatment. Please pop in for a patch test at least 24 hours prior to your appointment.
- If you are pregnant or breastfeeding then we will not be able to go ahead with a tinting treatment.
- Lashes must not have mascara applied or wear contact lenses when you come to the appointment.
- Please bear in mind that the tint takes 24 hours to fully take. Therefore you will need to avoid heat, sunbathing, applying makeup or any further treatments to the lashes or brows for 24 hours after the treatment.
- This treatment is strictly for over 16's only.
LASH EXTENSIONS
- If you have never had a patch test with us before, we will not be able to go ahead with your appointment. Please book in for a glue test at least 48 hours prior to your appointment.
- You must come to every lash and lash infill appointment without any mascara applied or wearing any contact lenses.
- Please bear in mind that it takes a full 24 hours for the lash adhesive to fully set. Therefore, you will need to avoid getting the lashes wet for 24 hours, plus avoid saunas and steam rooms for 2 days.
- You will be advised to only use oil free mascara and cleanser. These are available to buy in the salon.
- Lash extensions last upto 3 months, but you will need infills every 2-3 weeks to replace any lost lashes.
- This treatment is for over 16's only.
LASH LIFT & TINT
- If you have never had a patch test with us, we will not be able to carry out the treatment. Please pop in for a patch test at least 24 hours prior to your appointment.
- If you are pregnant or breastfeeding then we will not be able to go ahead with a tinting treatment. But we could still do the lash lift part of the treatment.
- You must come to the appointment without any mascara applied or wearing any contact lenses.
- Please bear in mind that is takes a full 24 hours for the lashes to set in place. Therefore, you will not be able to wear mascara, apply eye cream, get the lashes wet, go to swimming, saunas, steam rooms or jacuzzis for 24 hours after the treatment.
- This treatment is for over 16's only.
BROW WAX
- If you are taking any skin thinning medication such as acne creams, then we advise against having waxing.
- Please be aware that we will advise no makeup or tanning products around the brows for 24 hours. And no heat or water for 24 hours, such as hot bath/shower, swimming, saunas, sunbathing, gym and sweating.
- This treatment is strictly for over 16's only.
HD Brows
- You will need a ptach test at least 48 hours before your treatment. Please call into the salon to buy a patch test kit for £1, which will be refunded upon your brow appointment.
- If you are taking any skin thinning medication such as acne creams, then we advise against having HD Brows.
- If you are pregnant or breastfeeding then you will not be able to go ahead with having your brows tinted. But we could offer the rest of the HD Brow treatment.
- Please be aware that we will advise no makeup or tanning products around the brows for 24 hours. And no heat or water for 24 hours, such as hot bath/shower, swimming, saunas, sunbathing, gym and sweating.
- This treatment is strictly for over 16's only.
MICRODERMABRASION
- Please be aware that you will be advised to not wear makeup or go swimming for 24 hours after the treatment. We will also advise against any heat or creams for 48-72 hours after the treatment.
- This treatment is for over 18's only.
F.A.C.E By Emma Williams
- You will need to book a 15 minute consultation prior to your appointment
- It is always best to arrive to your appointment without wearing any makeup
- This treatment is ofr over 18's only
DERMAPLANING By Emma Williams
- You must have a 15 minute consultation appointment before booking the full facial treatment.
- You must not have recently undergone laser surgery or been treated with accutane (isotretinoin) which is commonly used for acne. It is therefore recommended you wait at least 6 months after having this therapy as the skin is highly sensitive and at increased risk of scarring.
- You must not have had a chemical peel or other procedure such as anti-ageing or filler injections 2 weeks prior to the treatment.
- You must not use exfoliating products including retin- A for 1-3 days before the treatment.
- You must not have an active cold sore and you will need to notify the therapist if you are prone to cold sores.
- Avoid sun exposure or tanning sprays/creams for at least 1 week before the treatment.
- Avoid waxing for a few days prior to having the treatment.
- This treatment is for over 18's only
WAXING & HOT WAX
- We recommend your hair be at least 1/4inch long to allow the best grip around the hair. If it is your first waxing appointment then it is best not to shave for at least two weeks before your appointment. For bikini waxing we need hair to be at least 1/2 inch long.
- If you are taking any skin thinning medication such as acne creams, then we advise against having waxing.
- Please be aware that we will advise no makeup (for facial waxing) or tanning products in the area for 24 hours. And no heat or water for 24 hours, such as hot bath/shower, swimming, saunas, sunbathing, gym and sweating.
- Waxing is strictly for over 16's only. Intimate/Bikini waxing is strictly for over 18's only.
SPRAY TAN
- Please come to your appointment wearing no deodorant or creams on your skin. It is best to wear loose clothing and no tight straps on bras or shoes, as this could wear away the tan before it gets chance to develop.
- It is always best to prepare your skin by exfoliating before you come to your appointment.
- Any shaving or waxing will need to be done at least 24 hours before your appointment.
- Please be aware that you will not be able to get wet, wear deodorant or go to the gym whilst the spray tan is developing, which is upto 8 hours after the treatment. Therefore, please be careful of any other treatments you have booked after your spray tan.
- This treatment is for over 16's only.
MASSAGE
- If you are pregnant, or may be pregnant then you may not be able to have a massage. Please check with us and your midwife before your appointment.
- We will not be able to carry out a massage treatment if you suffer any of the following -
Fever, Contagious diseases, including any cold or flu, no matter how mild it may seem, Under the influence of drugs or alcohol-including prescription pain medication, Recent operations or acute injuries, Neuritis, Skin diseases.
- We will need a doctors note to carry out the massage if you suffer from any of the following - Cardio-vascular conditions (thrombosis, phlebitis, hypertension, heart conditions), Any condition already being treated by a medical practitioner, Oedema, Psoriasis or eczem, High blood pressure, Osteoporosis, Cancer, Nervous or psychotic conditions, Heart problems, angina, those with pacemakers, Epilepsy, Diabetes, Bell’s palsy, trapped or pinched nerves, Gynecological infections.
- Massage is strictly for over 18's only.
TEETH WHITENING
- It is advised that clients who suffer from gum disease, gingivitis and receding gums abstain from using whitening products on their teeth, as in the industry standard. Also, from an ethical perspective, White & Co recommends that pregnant, nursing and breast feeding mothers do not use whitening products on their teeth.
- Please be aware that you will be advised to not eat or drink for 45 minutes after the treatment.
- This treatment is strictly for over 18's only.
LIPOFREEZE
- For 48 hours before the treatment you will need to reduce your intake of fatty foods, alcohol, tobacco and caffiene, and increase your intake of water, fruit and vegetables. This is to ensure your immune system is working to its best ability so that it can start to remove the dead fat cells.
- It is best to wear loose clothing that can be moved or removed easily.
- We will not be able to perform the treatment if any of the following apply - pregnant or recent preganancy, surgery in the past 6 months (in the area), C-Section within 12 months (if stomach being treated),
- Please be aware you will have to follow strict aftercare for 3 months for optimum results.
- This treatment is strictly for over 18's only.
MICROBLADING by Olivia Grace
- You wil need a consultation and patch before the appointment. If you have not had these yet, we will not be able to carry out the treatment
- It is best to arrive at your appointment wearing no foundation or brow makeup
- This treatment is strictly for over 18's only
MAKEUP by Millie Smith
- It is always best to arrive to your appointment wearing no makeup
- Please bring photos with you so we can see what type of looks you like
Important Info For After Your Treatment...
Please find aftercare advise for your treatment in the list below. You will need to follow all of this advise to get the full effects of your treatment or to help your treatment last as long and as well as possible :-
NAILS
-Remember that the nails are new to you. It will take a day or two to become accustomed to having longer nails. Beware of car doors, shopping bags etc.
-Only use a non-acetone polish remover as acetone can melt your extensions.
-Always wear gloves when washing up or using bleach and detergents as your extensions will dry out and lift.
-Use hand lotion and cuticle oil every day to moisturise soft tissue and help prevent lifting. Cuticle oil is crucial for keeping the extensions flexible and thus less likely to damage your own nail if an accident occurs. We sell cuticle oil for £5.
-DO NOT use your nails as tools, they are not indestructible and can break as natural nails do.
-Use a nailbrush to clean behind them regularly.
-We recommend that you only leave 2 weeks between infill maintenance appointments. If maintenance is left for too long extensions can start to look very untidy, there is a greater risk of infection and constant repairs to damaged extensions (due to lack of maintenance) can deteriorate your natural nail. This also gives us chance to solve any problems that might be crucial to your extension or natural nail.
-Nail Biters – extensions can be applied but they will not last as long. You would need weekly in-fills at first, or every few days for very severely bitten, and also need to keep in touch with us about the slightest problems.
-DO NOT file, bite, or pick your nails. This will damage your natural nail. we highly recommend that you make an appointment for a professional soak-off.
FEET
-Be careful with normal polish for around 24 hours as it takes this long to fully dry and harden.
-Always file toenails straight across to avoid ingrowing toenails.
-Always use a basecoat before applying nail varnish as it will help prevent yellowing and your varnish will last longer.
-Use lotion and cuticle oil every day. This moisturises soft tissue and is the best thing to make your nails grow quicker and stronger.
-Keep your nails at a sensible length to avoid breaking.
-Pedicures are recommended every 6-8 weeks to keep your feet looking beautiful.
-Gel Polish on toes lasts upto 10 weeks!
HAIR
-Don’t wash your hair for two days after your colour service. Avoid swimming and saunas for a couple of weeks too as both heat and chlorine cause colour fade.
-We highly recommend to always use the Organic Colour System care and styling products alongside your colour treatment. They are specifically designed to protect and care for the Organic Colour Systems colours and we also have care systems that are specifically deisgned for each hair type ensuring your hair gets the correct amount of moisture and proteins. Continued use of the products between your hair appointments ensures you are going to get maximum results and benefits from the treatments that the products give to your hair in the salon. All of the products are organic and natural and contain no damaging nasty chemicals or SLS (salts that are in most other products and cause alot of damage to hair).
-Always use a colour-protecting shampoo and conditioner as they’re specifically formulated to reduce fade and dryness. All of the Organic Colour Systems care products are designed specifically to protect their colours.
-The biggest reason for fading colour is water. So don’t stand directly under the shower spray unless you’re rinsing, and keep the water warm, rather than hot.
-Guard against heat damage. Before you reach for your straightening irons, hair-dryer or curling tongs spray on a heat-protective product. The Organic Colour Systems - Thermal 2 Twenty spray is specifically designed to protect their colours.
HAIR EXTENSIONS
-The scalp may feel tender for a few days after application – this is normal and is caused by the extra weight of the new hair. -Brush hair gently working from ends toward scalp before and after washing.-Use a professional --sulphate free shampoo for dry-colour treated hair. -Support hair extensions when brushing. -The hair should be brushed gently using a soft bristle brush (Do not comb the hair). -Brush gently 2-3 times a day. Brushing right up to the scalp will keep tangles from forming at the base of the extension. Use one of the following brushes: Loop Brush (med-thick hair), Boar Bristle Brush (med-fine hair), Wide Tooth Comb (ends only)
-Wash hair gently in cool to warm water. Do not scrub roughly while washing. Gently comb through hair with fingers in a downward motion while washing and rinsing. -Do not apply conditioner to scalp or bonds. Too much conditioner or very oily hair can weaken the bonds, allowing the micro rings to slip. -It is best not to wash more than 2-3 times a week unless you have a very oily scalp. Over washing will dry the hair. -Softly towel dry by patting with a towel before blow drying. -When blow drying hair, blow downward with hair’s natural growth, not up into/against hair flow. Dry with finger then style with a curling iron or flat iron if needed. -To maintain the look/condition use a heat protection spray.
-Rub Moroccan argan oil or shine drops into the extensions after shampooing while still damp. (Avoid the micro rings) Apply to ends daily if needed. -If extensions become dry and damaged treat once to twice a week with a deep conditioner.
-Swimming – Always wet hair with tap water, make sure you apply conditioner and braid hair before swimming to help avoid tangling. -Avoid salt water, (the worst for extensions), and chlorine.
-Braiding long extensions is recommended before bed. -NEVER GO TO BED WITH WET HAIR. (Causes tangling and matting). -Have extensions checked every 4-6 weeks by your stylist. -It is advisable not to have your hair colours/tinted or permed.
LASH & BROW TINT
-Avoid rubbing your eyes.
-Avoid heat treatments for 24 hrs.
-Avoid sunbathing for 24hrs, as this fades the tint.
-Avoid putting your contact lenses back in for the rest of the day.
-Although we make sure every trace of dye is removed, it is possible that some residue may remain.
-Do not apply make-up or receive any further eye treatments for at least 24 hrs after your treatment.
LASH EXTENSIONS
-There are between 50-100 lashes on each eye and it is normal to experience the loss of a few lashes within the first 24 hours while the adhesive is setting, care should be taken during this period.
-Avoid getting the lashes wet within the first 24 hours and avoid saunas and steam for 2 days.
-Only use oil free mascara and makeup remover as the oils in other mascaras and makeup removers will break down the glue and the lashes will not last. Also take care when using facial products as they may also contain oils. We sell lash extensions mascara and lash cleanser at Halo!
-Infills are recommended every 2 weeks so that the lashes can be checked and any fallen ones can be replaced.
-Do not pull the eyelash extensions off, you should book for them to be soaked off so that they do not affect your own lashes.
-Do not have any perm or tint treatments on the lashes.
-Do not use lash curlers and do not pick, pull or rub the lashes.
-Gently groom lashes with an eyelash brush.
-If you experience any itching or irritation, contact the salon immediately.
LASH LIFT
-It takes approx. 24 hours for the lashes to fully set in place.
-Do NOT wet the lashes for 24 hours post-treatment.
-Don’t apply cream to the eyes for 24 hours as it could get into the lashes.
-Do NOT apply mascara for 24 hours post-treatment.
-No swimming, saunas, steam rooms or Jacuzzis for 24 hours post-treatment.
-Avoid rubbing lashes.
-Moisturise with the oil provided and comb lashes daily with lash brush provided for a week to 10 days.
-Your lash lift will last 4-6 weeks and can be re-done every 6-8 weeks.
BROW WAX & HD BROWS
-No extreme heat treatments (e.g. very hot baths or showers, saunas, steam rooms), swimming, sunbathing (including sun beds or any other exposure to UV light) for 24 hours. Try and avoid exercise or anything that makes you sweat for 24 hours.
-Do not apply any perfumed products to the area for 24 hours.
-Wash your hands before scratching or touching the area.
-Avoid the use of make-up around the brows for 24 hours apart from mineral make-up or specialist post-treatment products.
-No self-tanning products to the area for 24 hours. Self-tanning products may alter the tint colour, so we recommend using these with caution around your brows at all in between HD Brow treatments.
-The use of harsh make-up cleansing products could prematurely reduce your brow tint. Avoid the use of such products at all inbetween treatments to prolong the colour retention of your tint.
-Do not pluck or tweeze in-between appointments particularly in areas where your therapist has advised re-growth.
-Please inform us immediately if you experience any problems after your treatment, including prolonged swelling, an itchy rash, bruising, or any kind of skin grazing, cuts or tearing so that we can advise the correct treatment. In the unlikely event that your skin does not return to normal within 24 hours of your treatment, seek advice from your GP in case you have had an allergic reaction to the wax or in case an infection is developing.
MICRODERMABRASION
-No heavy Make-Up for 12 Hours after treatment.
-No swimming or facial waxing for 24 Hours after treatment.
-No sauna, sun beds, sun exposure, Botox, collagen injections or dermal fillers for 48 Hours after treatment.
-No anti-ageing creams, AHA’s, Glycolic, Retinol, exfoliating products for 72 Hours after treatment. The newly abraded skin is receptive to any products applied, so the use of any exfoliants after treatment can irritate the skin.
-At all times during a course of treatment: SPF 15 minimum must be applied and exposure to U.V should be avoided.
-Regular moisturiser applications are vital to replenish moisture and prevent the skin from becoming dry and peeling.
F.A.C.E. By Emma Williams
- Make sure you give yourself plenty of rest after your treatment.
- Avoid any high impact or intense exercise.
- Drink plenty of water.
- Avoid consumption of alcohol.
DERMAPLANING by Emma Williams
-Wash your face with a gentle, acid free cleanser, tepid water and avoid topical products that contain alpha or beta hydroxyl acids, retinols or retin A for at least 72 hours. If iritation occurs after applying the above products wait a few more days to allow the skin to heal.
-Twice daily cleanse the treated area with a post treatment cleanser, followed by a serum or treatment cream and follow with SPF 30+ sunscreen.
-Avoid sun exposure as much as possible for a minimum of 2 weeks post treatment. If this is unavoidable apply SPF30 or greater and seek shade where possible or wear a hat and sunscreen daily for 2 week. Direct sun exposure within 48-72 hours can damage the cells because they no longer have their shield.
-After your treatment, SPF 30+ MUST be worn at all times. Use of broad spectrum sunscreen which protects against both UVA and UVB rays. Avoid sunbeds, you are making an investment in your skin, therefore it is to your benefit to continue to protect it long after your series of treatments is completed.
-Avoid excess heat for 2 weeks post treatment such as exercise, steam rooms or saunas.
-Under no circumstances should you use a product such as facial scrub or exfoliating wash that abrades the skin within the 72 hour-1 week period post treatment.
WAXING & HOT WAX
-Avoid touching the waxed area with unwashed hands.
-Avoid having a bath, shower, sauna, steam room, or other heat treatments immediately after.
-Avoid wearing tight fitting clothing, friction or massage on the area.
-Avoid exposing the area to the sun, sunlight or sunbed.
-Avoid gym work, swimming or other exercise.
-Avoid applying talc, make up, fake-tanning, exfoliating products, or the use of body brush / loofah.
-Avoid applying body sprays, deodorants, perfume, lotions or other products to the area other than those recommended by your therapist.
-Apply antiseptic cream to the waxed area regularly for 2~3 days after the treatment.
-Always wash your hands before applying any products.
SPRAY TAN
-Leave the spray tan on for 6-8 hours before showering.
-No swimming as chlorine will wash the tan off.
-Do not wear deodorant, perfumes or go to the gym while the tan is developing.
-Wear body lotion every day to elongate the tan.
-To remove, thoroughly exfoliate skin.
MASSAGE
-Massage has a detoxifying effect on the body and you can encourage this by drinking plenty of water.
-Avoid caffeine, nicotine and alcohol for the next 24 hours.
-Also try to avoid any strenuous exercise for 24 hours following treatment and try to rest and allow your body to heal from within.
TEETH WHITENING
-We recommend abstaining from all food and drink for around 45 minutes after use, and to avoid high staining items such as tea, coffee, red wine, tomato based sauces and curries for around 24 hours.
-For maximum and longer lasting results we recommend using the Black Edition Whitening Powder.
-It is safe to repeat the whitening process as often as you like, but most usually need to upkeep whitening 2-4 times a year. (this depends on each indivduals teeth and what is being consumed day to day)
LIPOFREEZE
After your treatment it is common to experice bruising or pin point bleeding, swelling or bloating, redness, tenderness, numbness, tingling or pins and needles, increase in the need to urinate. It is rare to experience dizziness, nausea, abdominal cramping, hard/solid feeling in treatment area, heat, extreme swelling, blistering, frost bite. If you experience any of the rare side effects then please contact us asap. Important: If the treatment area starts to feel hot, painful and blisters begin to develop then please contact us asap and DO NOT pick the blisters as this may cause infection or scarring.
To achieve optimum results from your treatment:
-Follow a healthy, balanced diet -Increase water intake (2 litres per day is advised) -Decrease caffeine, alcohol and tobacco -Exercise a minimum of 1 hour per week (advised but not essential) -Dry body brush the area twice daily, working toward the nearest lymph nodes – this helps to stimulate the lymphatic system and accelerate the fat removal -Lymphatic massage can also help with accelerating the process of removing the fat cells
Full results of the treatment will be seen 2-3 months after the treatment. 20-40% of the fat cells will be killed in the area. Most see a 3-4 inch loss in the area and need only 1-3 treatments per area. 3 months must be left between treating each area. You are welcome to book a review appointment with us 6-12 weeks after your treatment to record your progress.The effects of the treatment are permanent as long as you maintain the fat loss yourself with a healthy diet and don’t produce new fat cells again.
MICROBLADING by Olivia Grace
Following your microblading aftercare is extremely important for best results! If you don't follow the instructions 100% you risk reducing the length of your results and may increase the risk of poor healing and patchy brows. Worse case scenario infection.
- Day 1 Always wash your hands thoroughly before cleaning your brows. Apply cooled boiled water to a cotton pad and dab your brows to remove the lymph. Apply a tiny amount of vaseline to your brows with your ring finger gently. Repeat this every hour until you go to bed.
- Day 2 Repeat above 4 times, morning, lunch time, evening and before you go to bed.
- Day 3 through to day 9 continue repeating above.
NB: Your brows will go through various healing stages before you are due for a top up. This is completely normal. You will be given a sheet which explains the healing throughout the weeks after your appointment.